Support
Frequently Asked Questions
Can't find what you're looking for? Reach out from our Contact Us page and we'll get back to you.
Getting Started
Is HimanshJosh Junior free?+
Core NCERT notes and daily quizzes are free for all Class 8–12 students. Some advanced mock tests and premium features may be part of a paid plan.
Which classes are covered?+
We currently cover Class 8, 9, 10, 11 and 12 across Mathematics, Science, Social Science, English, Hindi and Computer Science, along with a Civil Services Foundation track.
Do I need to install an app?+
No app is required today — the website works fully on mobile, tablet and desktop browsers. A dedicated app is coming soon (see the footer for updates).
Is the content NCERT aligned?+
Yes — notes and quizzes follow the NCERT syllabus chapter by chapter, so you can study alongside your school textbook.
Account & Access
How do I create an account?+
Click Sign Up, enter your name, email and class, set a password, and confirm parent/guardian consent if you're under 18.
I forgot my password. What do I do?+
Use the "Forgot password?" link on the Login page to receive a reset link on your registered email.
Can my parent monitor my progress?+
Progress, quiz history and achievements are visible from the student dashboard, which parents can view together with their child.
How do I delete my account?+
Contact us from the Contact Us page with your registered email, and we'll process the deletion as described in our Privacy Policy.
Payments & Plans
What payment methods are accepted?+
Cards, UPI, net banking and popular wallets, processed securely through our payment partner — see our Payment Policy for details.
Can I get a refund?+
Refunds are available in specific cases such as duplicate or unauthorised charges, within 7 days of payment. See our Refund Policy for full details.
Will I be charged automatically?+
If you choose a plan with auto-renewal, your payment method is charged at the start of each billing cycle unless you cancel beforehand.
Technical
The site isn't loading properly. What should I check?+
Try refreshing, clearing your browser cache, or switching to a different browser. If the issue continues, let us know via Contact Us.
Can I use HimanshJosh Junior on a slow internet connection?+
Yes, the platform is optimised to load quickly, though a stable connection is recommended for quizzes and mock tests with timers.
