Refund Policy

1. Free Features

Core NCERT notes and daily quizzes are free for all Class 8–12 students and are not covered by this policy, as no payment is involved.

2. Eligibility for Refunds

• Duplicate payment — you were charged more than once for the same plan due to a technical error.
• Unauthorised payment — a payment was made from your account without your permission.
• Non-delivery of service — you paid for a premium plan but were unable to access the paid features due to an issue on our end that we could not resolve.

Refund requests must be raised within 7 days of the payment date.

3. Non-Refundable Cases

• Change of mind after actively using paid content (notes downloaded, quizzes/mock tests attempted) beyond a trial period.
• Requests raised after the 7-day window mentioned above.
• Partial-period cancellations of monthly/annual plans, except where required by law.

4. How to Request a Refund

Write to us from your registered email via the Contact Us page with your order/payment reference and the reason for the request. Our team will review the request and respond within 3–5 business days.

5. Refund Method & Timeline

Approved refunds are credited to the original payment method used at checkout. Depending on your bank or payment provider, it may take 5–10 business days for the amount to reflect in your account after approval.

6. Plan Cancellations

You can cancel auto-renewal of a subscription at any time from your account settings. Cancelling stops future billing but does not automatically trigger a refund for the current billing period unless it qualifies under Section 2 above.

7. Changes to This Policy

We may update this Refund Policy from time to time; the "Last updated" date at the top reflects the latest revision.

8. Contact

For any refund-related query, please reach us via our Contact Us page.